Home And Business, One Line

Why this business exists

A locksmith call tends to come at a bad moment, from someone who cannot judge who is on the way. Two answers remove most of that worry: the price, and when the van will be there. Both are given by phone, and both are restated if the job proves to be different.

Homes and businesses

The same line takes both kinds of call. For a home that is a lockout, a lock change after moving in, rekeying when a tenancy ends, or a deadbolt on a door that never had one. For a business it is a shopfront that will not open, a staff change that needs keys retired, or planned work booked after you have closed.

The boundaries

The map stops at Frankston and the 22 suburbs around it, about 12 kilometres out. A smaller map is why an arrival time can be measured rather than guessed, and it keeps the work familiar: salt-worn deadlocks on the foreshore, builder-fitted hardware on newer estates, shopfronts on Young Street, industrial units at Carrum Downs and acreage gates towards Moorooduc.

Nothing to visit

The van comes to the door, so there is no shopfront. Arrival targets are worked out from the Frankston hub.

What we steer clear of

Quoting low by phone and raising the figure at the door. Drilling a lock that another method could open. Fitting hardware the door has no use for.