Short answers to what people ask before they book. Anything missing, call 03 0000 0000.
Call Now: 03 0000 0000Each suburb has its own arrival target, measured as straight-line distance from Frankston. Frankston, Frankston South, Frankston North and Karingal are 15 minutes, most of the middle suburbs 25, and the outer edge 30. You hear the figure when you ring.
Yes. Alongside houses and units we handle shopfronts, offices, industrial units and strata common doors. Tell us when you ring if it is a business, and whether people are waiting outside.
Frankston and 22 surrounding suburbs within about 12 kilometres, from Seaford and Carrum in the north-west to Mornington in the south and Cranbourne West in the east. Not on the list? Ring and ask.
Yes, the line is answered every hour of every day. Out-of-hours and holiday rates apply and are stated before anyone is sent.
We ask what the door is doing, note the time of day, and give you a figure on the phone. If we find something different when we arrive, we pause and give a new figure before going on.
Cash, EFTPOS or a major card, once the work is finished. Businesses can ask about an account and an invoice.
Not usually. We try non-destructive methods first, so the lock you own goes back to work. If drilling is the only way, you hear that and the cost before we begin.
A single call settles the price and the arrival time.